Contact The Herb Temple /
The Happy Herb Shop Newtown

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Frequently asked questions

Please read through. Most questions have already been answered. If you are still in doubt, please contact us.

Please have a look at our FAQ first. If you don’t find what you’re looking for, 

You can send us a message through the form below. We will answer within a day or two.

Alternatively, give us a call on 02 9550 1345 during business hours.

In the meantime, stay Happy and Healthy Human! ❤️

347 King St, Newtown NSW 2042, Australia

OPENING HOURS:
Monday & Tuesday, 10am to 5.30pm AEST
Wednesday to Sunday, 11am to 6:30pm AEST

 

All orders to Australia over $120 are free of charge unless you opt for Express Post delivery.

International orders will depend on your country and will be quoted at checkout.
The Herb Temple takes no responsibility in possible charges and taxes that may arise on international orders.

Our Shipping Policy can be found here.

We accept Debit Cards, Credit Cards including Visa, Mastercard, American Express and most others, Paypal, direct Bank Transfers & Cryptocurrencies !

A transaction fee applies on Paypal and Debit/Credit card processing payments.
Bank Transfers and Cryptocurrency payments are free from any transaction fee.

By selecting Bank Transfer at checkout, you can pay directly onto our account in AUD, NZD, USD, CAD, GBP & EUR. You will receive our payment details via email when you confirm your order.
Within Australia, with OSKO, your bank transfer may be instantaneous. Nevertheless, your order will be put on hold until the payment has cleared on our bank account.

Cryptocurrencies are available, including BTC, USDT, USDC, DAI, ETH, BNB, DOGE, LTC & MATIC ! Pay with your preferred Currency at checkout.
Let us know if you want to use others currencies.

 

Paypal unfortunately restricts the products we are allowed to sell through their service and effectively bans the free trade of perfectly legal products.

If you encounter an error processing payment through Paypal, Apple Pay, Google Pay or Pay in 4, from the Cart, please use the button “Proceed to Checkout”.

Our other payment options through normal Checkout include:

  • Credit and Debit cards through SecurePay
  • Fee Free Bank Transfer in different currencies, including: AUD, NZD, USD, CAD, GBP, EUR
  • Fee Free Crypto Transfer in different coins including: USDT, USDC, BTC, ETH, DAI, BNB, DOGE, LTC, MATIC

We do not share your information with any other company unless we need to (such as to send you your order or send you our newsletter).

Please read our Privacy Policy to know all about how we handle your data.

Once your payment is confirmed, we will pack your order and usually send it within 1 business day. Depending on your location you will receive it within 1 or 2 days or up to 11 days for regional WA.

International orders can take up to 2-3 weeks.

You will receive a confirmation email with the details of your order. If you need a Tax Invoice, please ask for it and we will happily provide one.

 

Yes we do! You must be 18 years or older to access our smoking alternative products.

Simply login and confirm your Date of Birth to have access to these products.

We stock Honeyrose and plenty of accessories including Pipes, Grinders and Papers.

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