Contact The Herb Temple / The Happy Herb Shop Newtown

Find all the information below. You can send us a message from this page or give us a call on 02 9550 1345
We should be able to answer within a day or two. In the meantime, stay Happy and Healthy Human! ❤️

faq

What are the delivery charges for orders?

All orders to Australia over $100 are free of charge unless you opt for Express Post delivery.

International orders will depend on your country and will be quoted at checkout.
The Herb Temple takes no responsibility in possible charges and taxes that may arise on international orders.

Which payment methods are accepted?

We accept Paypal, Visa, Mastercard and most credit cards.

You can also select Bank Transfer at checkout. You will receive our payment details via email when you confirm your order. With OSKO, your bank transfer may be instantaneous. Nevertheless, your order will be put on hold until the payment has cleared on our bank account.

How secure is shopping at The Herb Temple? Is my data protected?

We do not share your information with any other company unless we need to (such as to send you your order or send you our newsletter).

Please read our Privacy Policy to know all about how we handle your data.

What exactly happen after ordering?

Once your payment is confirmed, we will pack your order and usually send it within 1 business day. Depending on your location you will receive it within 1 or 2 days or up to 11 days for regional WA.

Do I receive an invoice for my order?

You will receive a confirmation email with the details of your order. If you need a Tax Invoice, please ask for it and we will happily provide one.

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